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Who Can Help If You Have Been Defrauded

By: Joanne Walker BA (hons) - Updated: 10 Sep 2017 | comments*Discuss
 
Fraud Help Advice Credit Cards Crime

Fraud is a crime – regardless of the numbers involved in the loss. It is just as much of a crime if you have lost a small amount of money buying counterfeit goods on a website as it is if you are a big company which has been defrauded out of millions of pounds. The problem is that people do not want to talk about having been the victim of crime. People see it as an embarrassment, something to be ashamed of, whereas, in actual fact fraud happens to all sorts of people, from all walks of life, all of the time. If the worst has happened and you have been the victim of fraud, then you must report it and let someone know that a crime has taken place.

The Police

First things first. Fraud is a crime and therefore, you are perfectly within your rights to go to the police. Of course, it is not something which usually happens and creates an emergency so calling 999 is not going to be the most sensible course of action. But all police forces across the country will have a department which deals with instances of fraud and similar crimes. Therefore, reporting it to the police will ensure that your case gets recorded and is investigated. And, of course, there is a more pressing reason for reporting it – if you have been the victim of crime and report it, then you will get a crime reference number and this will help if you need to claim on your insurance.

Insurance Policies

Your insurers will not be able to help catch the fraudsters or safeguard against the fraud taking place again, but one thing they can do is help you to get some of your money back. Of course, the type of fraud you have been the victim of will mean that which insurer you go to differs from case to case, but think about it carefully and see if any of them can help you.

For example, if you have been defrauded out of money online, if you have used a credit card, your credit card insurance may well cover money lost through scams. If you have been defrauded while on holiday, it may be covered under your travel insurance. Just do not make the mistake of thinking that one gone, your money has gone forever – there may be someone who can help you to reclaim at least a portion of it.

Office of Fair Trading

The Office of Fair Trading, and your local Trading Standards team, should be able to help in the event of you noticing a scam. If you send them details of any suspect scams then they can investigate them and maybe even close down the operation – meaning that you and other people have less chance of becoming a victim of fraud in the first place.

National Fraud Authority

The National Fraud Authority deals with all kinds of fraud from small to very big. But they also have a helpline for consumers which can help people who have suffered at the hands of fraudsters. Their helpline and website allow you to report fraud crime instances and seek advice on where to go next if you have been defrauded. They work closely with the police in a joined up bid to eradicate fraud but need people to report their fraud experiences.

So, if the worst has happened and you have been the victim of fraud, all is not lost. There are plenty of people to help you and offer advice. You may even be able to recoup some of your losses, so make sure you go to the right people for help.

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[Add a Comment]
Alybop - Your Question:
I along with others was conned into parting with a large sum of money by a permanent makeup trainer who promised us an accreditation. It's been a year and there is no certificate been awarded or accreditation and we don't know if we are practicing legally. When people begin to question where their qualification is or need support she gets rude and blocks them. We need to know what we can do about her or at last get our money back.

Our Response:
You may have to take this to the small claims court. Check social media to see if anyone else has experienced the same problem and make sure you give poor reviews to prevent this happening to others (it might also prompt the person to improve their practices).
ProtectingYourself - 11-Sep-17 @ 2:35 PM
I along with others was conned into parting with a large sum of money by a permanent makeup trainer who promised us an accreditation.It's been a year and there is no certificate been awarded or accreditation and we don't know if we are practicing legally. When people begin to question where their qualification is or need support she gets rude and blocks them.We need to know what we can do about her or at last get our money back.
Alybop - 10-Sep-17 @ 10:52 PM
hi i have been frauded by someone and they are applying for loans which have made my credit rating poor.
ruby - 4-Nov-16 @ 2:56 PM
Suave - Your Question:
Hi I call the company first and ask if the account was real its a fake. Now what

Our Response:
Report it to Trading Standards and don't do any business with it.
ProtectingYourself - 27-Oct-16 @ 11:18 AM
Hi i call the company first and ask if the account was real its a fake. Now what
Suave - 25-Oct-16 @ 3:15 PM
Hi, I'd like to find out what shall i do as i've been defrauded by someone who advertised as insurance broker. many thanks, Lukasz
lukas - 1-Mar-16 @ 9:55 PM
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